ETHERE INC.New York · Italy

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Data & SystemsIT systems

IT systems and infrastructure, managed and documented

For companies in the US and Italy that depend on their servers and network every day. We look after Linux and Windows servers, virtualization, networks, cloud and backups, alongside your IT staff or as your infrastructure team.

Updates on a calendar
tested on a first group, then rolled out
Backups we restore
recovery tested, not assumed
Everything written down
inventory, diagrams and procedures
infrastructure · overview1 to check

All your servers on one screenOffice network + cloud · live view

Servers watched 18 12 virtual · 6 cloud
Updates pending 2 next window Sat 21:00
Last restore test 6days file server · passed
  • dc-01 · Windows Server 2022domain controller · up to date OK
  • app-01 · Ubuntu 24.04 LTSweb and API · 2 updates pending Check
  • nas-01 · backup targetlast copy 02:41 · off-site synced OK
network · segments
FirewallServersVLAN 10OfficeVLAN 20CloudVPNBackup

Example · not a real system

01When to call us

Old servers, a flat network, backups on hope

Infrastructure problems stay invisible until the day something stops. These are the ones we see most often.

Servers nobody wants to touch

An old operating system, no documentation and the fear that a reboot won’t come back. So nobody updates it.

Backups on the same network

If ransomware hits, copies stored next to the servers can be encrypted too. You only find out during the incident.

A network that grew by accident

Office PCs, servers, cameras and guest Wi-Fi all on one flat network. One infected laptop can reach everything.

Cloud without a plan

Some things moved to the cloud, some didn’t. Bills grow and no one has a clear picture of what runs where.

02What we do

Your servers and network, looked after week by week

We do the routine work that keeps infrastructure healthy, and we are there when something breaks. Updates on a calendar, monitoring that reaches the right person and backups we actually restore.

  • Monthly updates on a calendar
  • Monitoring and alerts
  • Backups with restore tests
  • Hardening and access control
  • Help for your staff and users
  • Documentation kept current
patching · octoberOn schedule

Monthly updates, in two rounds

October round2/5
  • Test group: 6 servers updated
  • Reboots checked, all services up
  • Production group: Saturday 21:00
  • vm-host-02 firmware needs a windowproposed for next month
  • Report to your IT manager
backup · nightly
  1. INFOJob started, 18 servers
  2. OKCopy sent off site
  3. OKImmutable copy locked

Example · not a real system

03What we cover

Your infrastructure, item by item

Take everything or only the part you need. The scope is written down and agreed before we start.

Linux servers

Ubuntu, Debian, Red Hat and compatible systems.

  • Installation and configuration
  • Updates and security patches
  • Web, application and database services

Windows Server and Active Directory

The core of most office networks.

  • Active Directory and group policy
  • File servers and permissions
  • Monthly updates

Virtualization

More servers on less hardware, managed well.

  • VMware vSphere, Hyper-V, Proxmox
  • Capacity, snapshots and templates
  • Host updates and firmware

Networks

A network you can draw on one page.

  • Switches, VLANs and Wi-Fi
  • Firewalls and site-to-site VPNs
  • Servers, office and devices kept apart

Cloud and hybrid

The right workload in the right place.

  • AWS, Azure and Oracle Cloud
  • Migrations and hybrid links
  • Cost and sizing reviews

Monitoring

Alerts that reach the right person.

  • Servers, disks and services
  • Certificates and expiry dates
  • Trends and capacity

Backup and disaster recovery

A way back after a failure or an attack.

  • Off-site and immutable copies
  • Scheduled restore tests
  • A written recovery plan

Hardening

Fewer doors left open.

  • Secure baseline configurations
  • MFA for admin access
  • Unused services switched off

Support and documentation

Help when you need it, and nothing kept in one head.

  • Help for your IT staff and users
  • Inventory and network diagrams
  • Procedures in English or Italian

Your keys stay yours. Admin passwords and access live in your company’s password vault, with a named account for each of us. If you ever change provider, you keep everything.

Technologies we work with

  • Ubuntu, Debian, RHEL
  • Windows Server
  • Active Directory
  • VMware vSphere
  • Hyper-V
  • Proxmox VE
  • AWS
  • Azure
  • Oracle Cloud
  • IPsec and WireGuard VPN

04Backup and disaster recovery

Backups that come back when you need them

A backup is only useful if it can be restored quickly and completely. We keep copies where ransomware can’t reach them, test restores on a schedule and write down the steps to get back to work.

  • 3-2-1. Three copies, two media, one off site
  • Immutable. Copies that can’t be deleted or changed
  • Tested. Restore drills with a written result
  • Planned. Recovery steps written down in order
restore drill · fs-01Passed

File server restore, step by step

Time to restore 55min goal: under 2 h
Newest copy 7h old goal: under 24 h
  1. INFORestore fs-01, isolated network
  2. OKCopy found and verified
  3. OKServer up, shares online
  4. OKUsers opened test files
backup · 3-2-1
  • Copy 1 · local NASnightly · fast restores OK
  • Copy 2 · cloud storageoff site · encrypted OK
  • Copy 3 · immutablelocked for 30 days Locked

Example · not a real system

05How we work

From a first map of your systems to a calm routine

Clear steps, written down. Urgent risks first, then the rest in order.

  1. Map what you have

    Servers, network, accounts and backups, with read-only access first. You get an inventory and a list of risks.

    Read-only first
  2. Fix the urgent

    Backups that can’t be restored, missing patches, services open to the internet. These come first.

    Risks first
  3. A plan for the rest

    Priorities, maintenance windows and costs in writing. You approve it before anything changes.

    Approved by you
  4. Run and improve

    Monitoring, monthly updates and restore tests. A short report every month in plain language.

    Monthly report

06Questions

IT systems questions we often get

Do you replace our IT staff?

Not necessarily. We can work alongside them on servers and networks, cover holidays and busy periods, or be your infrastructure team if you don’t have one.

Linux or Windows?

Both. Most companies run a mix, and we look after the whole picture: servers, virtualization, network, cloud and backups.

Should we move everything to the cloud?

Not always. Some workloads are cheaper and simpler on your own servers. We compare costs, risks and effort, then suggest what fits: cloud, on-premises or a mix.

Do you work remotely?

Mostly, over secure access that you control and can switch off. When hardware work must be done on site, we agree on it in advance.

Who keeps the admin passwords?

You do. Credentials live in your company’s password vault, with a named account and MFA for each of us. If you change provider, you keep everything.

Do you work with our current suppliers?

Yes. We coordinate with your internet provider, software vendors and hardware suppliers, so you have one point of contact for technical issues.

Want a clear picture of your servers and network?

Tell us what you run and what keeps you up at night. We reply by email with a first opinion and the next steps.